Technology & Innovation
Kiosks
From helping people find a destination and providing them with convenient self-service to increasing efficiency through virtual reception, our industry-leading kiosk solutions make it easier for you to improve operations and customer experience.
Modular. Adaptable. Efficient. Compliant.
Reducing lines during peak hours of service. Enabling guests to quickly settle a bill. Giving customers faster self-serve options while lessening the need for resources.
Digital self-service kiosks are ideal for improving customer service while increasing operational efficiency. Our versatile, easy-to-implement solutions are available in floor-standing, wall-mounted, and counter-top models for a variety of applications and industries. And they can be made AODA-compliant.
Enhanced customer experience
Self-service convenience: Give customers the ability to control their own transactions, and the privacy that comes with it.
Customization: Customize and personalize experiences through options such as language preferences and tailored recommendations.
Cost-savings
Labour cost reduction: Reduce the number of staff needed for routine tasks so you can redirect human resources to more complex or customer-focused roles.
Operational efficiency: Automate routine tasks to speed up processes while reducing errors.
Greater efficiency and speed
Shorter wait times: Enable customers to quickly complete transactions without waiting for an available staff member.
24/7 availability: Kiosks can operate around the clock, providing services outside regular business hours.
Data collection and insights
Customer behaviour tracking: Gather data on customer preferences and behaviours that provide valuable insights around business operations and improvements.
Real-time analytics: Access real-time data to make informed decisions and quickly adapt to changing conditions.
How can we help you improve service and operations?
How can we help you improve service and operations?
Laura Dougherty Director, Technology & Innovation
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Laura Dougherty
Director, Technology & Innovation